The Power Of The Brand Is You
Certified Tourism Ambassadors
The Casper Area Tourism Ambassador Program™ (CTA) is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience they are more likely to return in the future and also share their experience with others. Everyone benefits – the visitor, the industry, the local economy, and most importantly, the front-line worker.
Tourism is about creating experiences. Front-line workers can have the biggest impact on making a visitor’s trip to Casper the best it can be.
The Casper Area Tourism Ambassador Program teaches front-line employees and volunteers best practices and ensures that they understand their role in increasing tourism. The class helps your front-line increase their knowledge of the region; provides answers to the variety of questions received from visitors; and gives your front-line a chance to meet one another, learn from each other’s experiences and celebrate together!
Click here to register for an upcoming class or call our office at 307-234-5362.
What separates the Casper Area Tourism Ambassador Program™ from other training programs is that it’s certification, not just training. Employees and volunteers who complete the program receive a credential and accompanying initials that can be used behind the person’s name to denote their commitment to their profession as a Certified Tourism Ambassador™ (e.g., Jim Smith, CTA).
By becoming a CTA, you'll have the tools and knowledge necessary to create a more memorable visitor experience and you'll reap the benefits. Being a CTA is a great achievement. It is an official designation to add to your resume.
Every certification program requires successful completion of a core curriculum. The following recaps the requirements to earn the CTA designation:
- Complete required reading
- Attend half-day classroom session
- Complete learning assignments
- Complete open-book examination
Upon successful completion, participants will earn the Certified Tourism Ambassador™ designation and receive a CTA certificate and lapel pin. An annual renewal process of certification is also necessary to maintain your certification.
There is a one-time non-refundable, non-transferable application fee of $27 per person and an annual renewal fee of $15 per person.
Please see www.CTANetwork.com for class schedule. Or access the class schedule and additional information online at www.CTANetwork.com.
Click here to register for upcoming classes or call our office at 307-234-5362.